Leaders should be vulnerable?
This seems to make no sense in a world where we criticize leaders if they cry (Speaker of the House John Boehner and Super Bowl Winning Coach Dick Vermeil come to mind), and we tell ourselves and each other “never let them see you sweat.” After all, the first definition of vulnerable on Dictionary.com is: “capable of or susceptible to being wounded or hurt, as by a weapon: a vulnerable part of the body.”
Should leaders be susceptible to being hurt or wounded? If not by a weapon, by others, political forces, challenges and problems?
Before answering the question, let’s balance our view of the word. Synonyms for vulnerable include: susceptible, exposed and naked; but also include: accessible, sensitive and tender.
Perhaps you don’t think you want to be led by someone (or want to be a leader) who is exposed, but what about accessible? Perhaps not susceptible, but what about sensitive?
Here is the bottom line:
A leader who doesn’t show vulnerabilities isn’t a leader, but a poser.
And when you think about it, unless you want to be led by a robot, you know I am right.
Three Important Examples
Here are three quick and important examples of vulnerabilities leaders need to show:
Caring for Others. The powerful line that is repeated often applies here. People don’t care how much you know until they know how much you care . . . about them. When something happens to your team members that shakes you, let people know you care. When people are hurting, acknowledge it. Being stoic in these situations doesn’t show strength, it shows indifference and a lack of compassion.
Mistakes. If you have made a mistake, let your team know! If you believe people learn from their mistakes, then you want others to share theirs so learning can occur. And the best way to make others comfortable in sharing about theirs . . . is to share yours.
The Path to Improvement. Do you have an improvement goal? Why not tell your team what you are working on, ask them to give you feedback on your progress and ask them to hold you accountable for your improvement? Being a leader isn’t about having all the answers, but it is about learning the answers. Being a leader isn’t about being able to do everything, but to facilitate everything getting done. If you want to be a learner, and encourage others to do the same, be vulnerable in showing what you don’t know or don’t do well, and ask for help.
A Final Comment
Near the beginning of this article, I listed a number of synonyms for the word vulnerable; some of the words have a more positive perspective than others. One of the reasons being a leader is so complex is that advice given and taken is rarely black and white.
While we don’t want our leaders to be completely logical and linear, we don’t want them to be overly emotional either.
We want balance.
While we’d love our leaders to admit their mistakes, we hope they are right far more often than they are wrong.
We want balance.
In the end, what we want is for leaders to be genuine, authentic and real.
To be a remarkable leader requires that you be genuine, authentic and real – which means you must be willing to be vulnerable.
The examples above are a start. Make time to think about your vulnerabilities and how showing them can help you lead even more effectively.
photo credit Anders Ljungberg.
Good morning, Kevin
Excellent article and excellent points.
I was struck by the thought that our discomfort with vulnerability may stem from two things:
Fear of self – being vulnerable means looking at outselves honestly and, as you’ve pointed out, our world is not particularly supportive of that. Be honest and you are risking . . . a lot.
Fear of change – If we can somehow manage to overcome our fear of self and be completely honest, the changes are pretty high that the need for change will arise. People tend toward comfort and familiarity. Soldiers far from home and in unbelievable environments put up pictures of loved ones and home – they are seeking the familiar in the midst of the unfamiliar. Notice what most people do to their work area – make it homey and comfortable.
Change is usually not comfortable.
Thanks for a stimulating start to my work week:)
John
Great thoughts John – a fabulous addition to our conversation.
Kevin 🙂
Is there a typo in the title? Is this article about learners or leaders?
Fixed now!
Thanks Kevin for your thoughtfulness on this topic. Let me recommend two other words that maybe better describe the leadership quality you’re looking for. First is “authenticity”. It’s the quality of being honest and sincere. A quality that’s essential for leadership.
The second is “transparency”- see my blog post on the difference between vulnerability and transparency http://michaelperry1.wordpress.com/2010/12/07/vulnerability-and-transparency/
As you’ll read “transparency” accompanied with authenticity accomplish the positive side of vulnerability without the negatives.
I’m convinced vulnerability is for close intimate relationships, something that many public leaders or leaders of public institutions don’t have.
Michael – I agree those two words are important in the conversation, for sure, and of course I talked about authenticity in the piece specifically. Thanks for your great addition to this conversation!
Kevin 🙂
I tend to think of topics like this as situational rather than an across the board thing. For instance, if I’m in battle I don’t want my leader showing any emotion except fearlessness and total belief in my ability to do what he’s asking of me. I don’t want to see him cry; I want to see him lead.
In the business office, showing people that you’re actually as human as they are works well because the relationship is different. It’s more intimate. If you have to deal with people as people it works well.
Mitch – I appreciate your point. There are times when certain vulnerabilities aren’t helpful, for sure. And since leaders always need to deal with “people as people,” there is always a place for leaders to be real and genuine.
Kevin 🙂
Kevin,
A very interesting article.
Though we as leaders are looking for ways to improve ourselves definitely I can only relate to someone I admire meaning someone that is genuine, authentic and real. In other words, inspiring as human beings.
Exactly! Balance is the key to a great leader! Mohandas Gandhi once said, “I suppose leadership at one time meant muscles; but today it means getting along with people.”
To be a truly successful leader, one must need to have vulnerability to relate to others, but they also need to be able to take charge, when needed.
Great Post!
Thanks Chris – Balance, indeed!
K 🙂
Great article Kevin.
I wrote an article about how leaders wield significant influence among their followers, but I think you summed it up quite succinctly when you wrote:
Yup – that about says it all. Authentic leadership compels others to go beyond their implied/perceived limitations to achieve things they normally wouldn’t attempt to. John Maxwell often speaks about being the kind of leader you’d want to follow yourself, and that begins with not being a “poser” (as you so eloquently stated). Vulnerability is real, and it connects us with others in such a way that we’re stripped of pretense and are forced to focus on what’s important.
Good stuff…
Thank you Kevin, It’s always nice to get confirmation in the lonely world of a CEO 🙂