I find myself thinking about, reading about and working on the skills of influence more all the time.

Why?  Because I am interested, because it is a vital part of the work I do and what I teach.  And because it seems lots of recently written material about the topic seems to show up in my life (in part because of what I’ve already said).

Which makes reading what I will share here all the more useful, since it wasn’t written recently, but long ago. . .

“To listen well is as powerful a means to influence as to talk well, and is as essential to all true conversations.”

– Chinese proverb

Questions to Ponder

When I try to influence others, how much time to I spend listening?

In the next few hours, what situation will listening more best serve me?

Action Steps

  1. Spend 15 minutes creating a list of strategies and reminders to help you be a better listener.
  2. Then make a conscious effort to listen better for the next two days.
  3. At the end of your two days of conscious practice, return to your list and reflect on what worked and what didn’t.
  4. Learn from your reflection and go back to step 1.

When leaders talk about improving their skills, listening always shows up on a wish list.   Everyone realizes it’s importance and value.   Yet if I ask leaders why it is important, influence rarely makes the list.

Perhaps this connection between listening and influence will be instructive to you, and perhaps it will help you decide (in the end, it is a decision) to be a better listener.

While in this forum I don’t have the ability to listen to you (except through your comments), I hope that this short post has influenced you to renew your purposeful practice in the skills of effective listening.

 

 

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Kevin Eikenberry is a recognized world expert on leadership development and learning and is the Chief Potential Officer of The Kevin Eikenberry Group. He has spent over 30 years helping organizations across North America, and leaders from around the world, on leadership, learning, teams and teamwork, communication and more.

Twice he has been named by Inc.com as one of the Top 100 Leadership and Management Experts in the World and 100 Great Leadership Speakers for Your Next Conference. The American Management Association named him a “Leaders to Watch” and he has been twice named as one of the World's Top 30 Leadership Professionals by Global Gurus. Top Sales World has named him a Top Sales & Marketing Influencer several times, and his blog has been named on many “best of” lists. LeadersHum has named him one of the 200 Biggest Voices in Leadership in 2023.

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  1. I agree that there is a powerful connection between listening and influence. As a speaker, learning facilitator, and coach, I strategically use quotes in my work, too. Here is another quote that supports this perspective: The real beginning of influence comes as others sense you are being influenced by them – when they feel understood by you – that you have listened deeply and sincerely, and that you are open. ~Stephen Covey

    Here’s to more successful listening, influence, and leadership!

  2. Great post Kevin. I really like the idea of consciously spending time to develop one’s listening skills. Listening allows leaders to gather richer information so they can understand their employees better and have access to a greater number of ideas. I’ve also found it shows employees that we actually value what they have to say.

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