What is leadershipLess than two weeks ago, actor Charles Durning passed away. In the days that followed, I read this quotation from him. It speaks to acting, his chosen profession, but when I read it, I immediately thought about the application for us as leaders. Stay with me and read on.

“What is acting?” “Acting is listening. If you ain’t listening, nobody’s listening.”
Charles Durning, actor

What is leadership?” “Leadership is listening. If you ain’t listening, nobody’s following.”

– Kevin Eikenberry

Questions to Ponder

– How often do you listen?

– How well do you listen?

– How would better listening improve your effectiveness and results as a leader?

Action Steps

1. Talk less and listen more today.

2. Think about when you don’t listen well, and start your improvement plan in those situations.

3. Ask more questions and make less assertions.

My Thoughts

Durning’s idea is incomplete – there is more to acting than listening. The same is true for my copy – there is more to leadership than listening. Yet, both ideas contain truth even in their incompleteness, which is what drew me to Durning’s idea in the first place.

As non-actors, we wouldn’t likely put listening on the short list of an actors skill set. And as leaders, while listening might make the list sooner, it still isn’t a top five kind of skill.

But it is an important one, and one you can improve right away, starting with your next conversation. So ask yourself the questions and take the actions I recommend.  Those you lead will thank you.

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Kevin Eikenberry is a recognized world expert on leadership development and learning and is the Chief Potential Officer of The Kevin Eikenberry Group. He has spent over 30 years helping organizations across North America, and leaders from around the world, on leadership, learning, teams and teamwork, communication and more.

Twice he has been named by Inc.com as one of the Top 100 Leadership and Management Experts in the World and 100 Great Leadership Speakers for Your Next Conference. The American Management Association named him a “Leaders to Watch” and he has been twice named as one of the World's Top 30 Leadership Professionals by Global Gurus. Top Sales World has named him a Top Sales & Marketing Influencer several times, and his blog has been named on many “best of” lists. LeadersHum has named him one of the 200 Biggest Voices in Leadership in 2023.

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  1. Thank you, Kevin, for this very important message.
    Listening is, indeed, the cornerstone of all human behavior. I have recently released the book, LISTENING PAYS, which highlights the significance of listening in the form of a business novel. After 25 years of teaching listening, I have come to the conclusion that living is listening.

    Thank you for your meaningful work in growing leaders.
    Make Today Count! ~ Rick

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