Every week on the show, Undercover Boss, a CEO or Senior Executive disguises themselves as someone else for one reason: to spend a day in the life of one of their employees and to see what is really happening inside their organizations.

Now this might seem a little extreme just to get some feedback and perspective but the truth is senior leaders want and need feedback on the day-to-day. And the lesson for all leaders today is one of communicating upward. Check out the episode below to learn more.

Tweet it out: Senior leaders need feedback too. Share what you see and they will appreciate the perspective. @KevinEikenberry

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Kevin Eikenberry is a recognized world expert on leadership development and learning and is the Chief Potential Officer of The Kevin Eikenberry Group. He has spent over 30 years helping organizations across North America, and leaders from around the world, on leadership, learning, teams and teamwork, communication and more.

Twice he has been named by Inc.com as one of the Top 100 Leadership and Management Experts in the World and 100 Great Leadership Speakers for Your Next Conference. The American Management Association named him a “Leaders to Watch” and he has been twice named as one of the World's Top 30 Leadership Professionals by Global Gurus. Top Sales World has named him a Top Sales & Marketing Influencer several times, and his blog has been named on many “best of” lists. LeadersHum has named him one of the 200 Biggest Voices in Leadership in 2023.

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  1. What you learn from Undercover Boss is that everything is planned, scripted, and staged. Most of those bosses cannot be that incredibly dumb and it takes a dim employee to know they are on camera and diss their boss, their workplace, etc. Each episode usually ends by the highly paid exec gives someone a few hundred bucks.

    1. Parker – thanks for your comments. As I tell my daughter, reality TV is TV and reality. Conflict is needed to make it compelling, to be sure. Having spoken with a CEO who has participated, I can tell you it isn’t completely scripted though!

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