By Thomas H. Davenport and Brook Manville

Judgment CallsHow do organizations make decisions?  Or how do they make really good decisions?  Researchers and writers have been thinking about, studying and writing about these quandaries for a long time.  This book attempts to answer the question, and not by creating a new model or fool-proof checklist.  (Early in the book, the authors made me smile when they wrote, “… does the world really need another management framework?”)

Rather they help us as readers see organizational decision making in a new way; by helping us think about and understand  organizational judgment. And through the twelve stories they lay out four basic components of organizational judgment:

  • Decision making as a participative problem-solving process
  • The opportunities of new technology and analytics
  • The power of culture
  • Leaders doing the right thing and establishing the right context

For each of these components, three stories are told – about how organizations made tough decisions and how these components played into their success.  The stories are engaging and because they are stories, the book is a fun read.

This book is fascinating and very useful for leaders at all levels.  If you are thinking this is written for the C-suite set, think again.  There are opportunities and insights for leaders at all levels, as well as coaches, consultants and more.

So I recommend this book . . . AND . . . on Monday September 17th, I will be speaking with co-author Brook Manville for the benefit of our paying members of the Remarkable Leadership Learning System.  But because I love this book, I am buying you a seat to join us for this one hour call.  You can listen to Brook’s insights, and ask your own questions as well.  All of the details and your opportunity to register is here.

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Kevin Eikenberry is a recognized world expert on leadership development and learning and is the Chief Potential Officer of The Kevin Eikenberry Group. He has spent over 30 years helping organizations across North America, and leaders from around the world, on leadership, learning, teams and teamwork, communication and more.

Twice he has been named by Inc.com as one of the Top 100 Leadership and Management Experts in the World and 100 Great Leadership Speakers for Your Next Conference. The American Management Association named him a “Leaders to Watch” and he has been twice named as one of the World's Top 30 Leadership Professionals by Global Gurus. Top Sales World has named him a Top Sales & Marketing Influencer several times, and his blog has been named on many “best of” lists. LeadersHum has named him one of the 200 Biggest Voices in Leadership in 2023.

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