This simple yet profound question that has the potential to drastically improve how you communicate and interact with others. This question is not just a tool for better communication, but a stepping stone towards becoming a more empathetic and effective leader.

The Power of WAIT

The question I propose you ask yourself is: "Why am I talking?" Abbreviated as WAIT, this question serves as a reminder to consider our motives for speaking. Often, we talk to express ourselves or to fill silence, but effective communication, especially in leadership, requires us to think more about the listener than ourselves.

When to Use WAIT

Use this question in meetings, during conversations, or in any situation where communication occurs. Before you speak, ask yourself, "Why am I talking?" If your reasons don't support building a positive relationship or contributing positively to the conversation, it might be best to hold off and listen instead.

The Benefits of Listening

By choosing to listen rather than speak, you allow space for others to express their thoughts and ideas. This act alone can build trust and show that you value their contribution. Listening more and talking less also opens you up to new perspectives and information that you might have otherwise missed.

Every time you're tempted to speak, pause and consider the impact of your words. Are you speaking to add value, or could your silence offer more to the moment? Remember, effective leadership and communication aren't just about what you say, but also about when you choose to listen.

So, the next time you find yourself in a conversation, don't forget to WAIT. It could make all the difference.

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Kevin Eikenberry is a recognized world expert on leadership development and learning and is the Chief Potential Officer of The Kevin Eikenberry Group. He has spent over 30 years helping organizations across North America, and leaders from around the world, on leadership, learning, teams and teamwork, communication and more.

Twice he has been named by Inc.com as one of the Top 100 Leadership and Management Experts in the World and 100 Great Leadership Speakers for Your Next Conference. The American Management Association named him a “Leaders to Watch” and he has been twice named as one of the World's Top 30 Leadership Professionals by Global Gurus. Top Sales World has named him a Top Sales & Marketing Influencer several times, and his blog has been named on many “best of” lists. LeadersHum has named him one of the 200 Biggest Voices in Leadership in 2023.

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